Returns & Exchanges

At Kala Health, we want you to be completely satisfied with your fashion purchase. If you are not happy with your items, we offer free returns and exchanges within 30 days of delivery for all unworn garments with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are intact, and include the packing slip provided in the portal.

3

Attach the Label

Print the prepaid shipping label generated by our system and securely attach it to the outside of your return package.

4

Drop Off and Track

Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing